Wanting to throw the phone at the brick wall....

Mobile Phones Forum / General Mobile Forums / General Questions

smn
New User

Aug 5, 2005, 10:40 PM

Post #1 of 2 (1966 views)

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Hi. I have a Samsung x427m with Cingular service. Basically I have no complaints about the phone until I try to use it in my home. I live in a brick home. I have to be positioned in exactly the right spot to get decent reception...and that can change in an instant. Aside from garbled words and lost sentences, sometimes the call is totally dropped. I can watch the "bars" drop from 6 down to one or none. This is extremely frustrating because this is where I use/need my phone the most. It has been suggested that switching to a tri or quad band might help instead of just a dual gsm. I have a friend with an LG phone with Verizon and she has the same problem in a brick apartment she lives in. My son has a newer Motorola with Verizon and he could not get the best reception in my house either and he has been extremely happy with being able to get good reception at places that he could not formerly get with a different Motorola. I don't want a top of the line phone with all bells and whistles. My main priority is good reception, a speaker phone would be nice and a decently loud ringtone are about the 3 main things I want. Doesn't matter if it's a flip or not. Any input or suggestions?
Thanks,
Sandy Smile

teleguy
Enthusiast

Aug 6, 2005, 10:28 AM

Post #2 of 2 (1958 views)

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Is it the phone, or is it the service? Ahhh the not very age old question.

The only way to find out is to do a little testing. Have a friend or two who have the same carrier you have , in this case Cingular, come over to the house. Spend some time making calls on both phones and compare notes.

Do you see fluctuations in signal strength, garbling etc on all the phones or just yours?

If you have had it for a short enough time, trade it in for another model and try it.

If at the end of the day you find it's a poor signal from Cingular, then you know your options. If it's the phone, then consider a different model that performs better, or maybe an antenna booster would help. (Maybe not.)

Ideally you would do all of this within the grace period that all carriers give when you sign up so that if you had to terminate carrier service then you pay no Termination fees.

Cingular gives 30 days. Other carriers differ, some more in some cases, and some less.

Let us know how things turn out and what you find. You could help others out a lot.