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Virgin Mobile CDM-8910 being wacko


Mobile Phones Forum / Cell Phone Provider Forums / Virgin Mobile Forum

 

 


critter333294
New User

Mar 20, 2005, 10:37 AM

Post #1 of 7 (1392 views)
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my phone is being weird. first, when it was cutting off, it started beeping, said "resetting...." and turned back on, then it did this a second time. another time, it started scrolling up and down on the contact list by itself. now, even though it's not on silencer mode, when i turn it off, the little VM jingle doesnt play, wtf is wrong? should i just take it back to the store?


teleguy
Enthusiast

Mar 20, 2005, 1:10 PM

Post #2 of 7 (1376 views)
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I would. If you got your Virgin Mobile at a Sprint store, many of them offer repair service, or if it is still under warranty, then you may be eligible for a replacement if it's not fixable.

Check your Terms on your phone and know where you stand before you go in. Take your receipt and any supporting paperwork. Know what to ask for, but be flexible if it's not something that can be fixed, try to negotiate up for a better phone. Ask for credits on your bill or free addons; you may or may not get them, but you definitely won't if you don't ask. It's worth a try!

Report back what happens. I'm curious to know and you may help others in a similar situation.


critter333294
New User

Mar 20, 2005, 10:47 PM

Post #3 of 7 (1372 views)
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well my mom got a two year warrantee on it from best buy, so if i end up taking it back, i'm not getting virgin mobile again since i hate them anyway. so if we do have to take it back, i'll try and convince my mom to add me to her verizon plan.


teleguy
Enthusiast

Mar 25, 2005, 9:26 PM

Post #4 of 7 (1310 views)
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Let us know how this works out. Curious to know if Best Buy lets you trade in smoothly without problems , etc

Post the details and tell us how it is resolved. We are interested.


critter333294
New User

Mar 26, 2005, 8:05 AM

Post #5 of 7 (1298 views)
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my pictures,contacts,games,and ringtones were all deleted FrownMad so we're taking the phone back sometime this weekend, i'll post what happened lol


teleguy
Enthusiast

Apr 12, 2005, 11:27 AM

Post #6 of 7 (1183 views)
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Sorry to hear all your goodstuff gone. That's a bummer. Did you get a cool new phone out of the deal? What kind and how did they treat you?


critter333294
New User

Apr 14, 2005, 1:45 AM

Post #7 of 7 (1159 views)
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well here's what happened, we didnt take it back, we have the two year warranty on it, so they're sending us a voucher for 120 dollars, and i'll add money to that, then i'll buy a verizon phone, i'm still waiting for the voucher though WinkFrown

 
 
 



 
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