Mashcouva
New User
Oct 7, 2011, 10:13 AM
Post #1 of 1
(1951 views)
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Fido web site states: Contact us while travelling
You can always count on us even while you travel outside Canada! In case of any technical assistance or any matter regarding your account, you can reach us by dialing:
From the U.S: Dial 1-514-933-3436, free of charge from your Fido phone.
From abroad: Dial +1-514-925-4590, free of charge from your Fido phone.
You can also call us from a landline if you are having technical difficulties with your Fido. We accept collect calls.
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The ludicrous part is when I contacted Fido while traveling in Poland customer service ''Eric'' couldn't help because I'm not the authorized person on the account. The plan is under my employer PWC. We are 1500 employees traveling across the globe the two authorized persons on the account must travel with all of us in order for Fido to actually provide a service to customers who are in dire need for help?
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