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WARNING - Bell's bait and switch with corporate plans


Mobile Phones Forum / Cell Phone Provider Forums / Bell Mobility Forum

 

 


timb
New User

Nov 26, 2006, 1:43 PM

Post #1 of 1 (900 views)
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Watch out with bell "corporate plans"! I work at the University of Toronto and Bell Mobility said they'd offer me a plan that is the same as the corporate plan - a very good deal, better than the competitors in unlimited minutes and discounts.


BUT 6 months into the plan (I foolishly signed a 3 yr contract), I got a letter from Cameron McGuaig, VP Client Care, explaining they made a mistake and the discounts were given to me in error. They were ...pleased to advise [me] that no retroactive charges will be applied... This is after the Bell salesman (in the Toronto Eatons Centre) actually wrote out what charges and discounts I would get and what I was charged on my first 5 bills.


This has been going on for some time - a co-worker was also stung by this, exactly 6 months after she signed up too, about 3 months before I signed up.


So watch out! Do not accept any corporate rates from Bell - they'll pull the rug out from under you!


 
 
 



 
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