Comments on: How to Run a Cell Phone Business without Ripping Off Your Customers http://www.cell-phone-plans.net/blog/uncategorized/how-to-run-a-cell-phone-business-without-ripping-off-your-customers/ For the latest news about cell phones click now to read cell phone reviews. This wireless blog drops the juicy news about the best cell phones and gives you the inside scoop on cell phone ratings. Fri, 05 Aug 2011 20:17:38 -0700 http://wordpress.org/?v=2.8.6 hourly 1 By: dental insurance canada http://www.cell-phone-plans.net/blog/uncategorized/how-to-run-a-cell-phone-business-without-ripping-off-your-customers/comment-page-1/#comment-12627 dental insurance canada Tue, 02 Aug 2011 16:15:37 +0000 http://www.cell-phone-plans.net/blog/?p=654#comment-12627 <strong>dental insurance canada...</strong> Good blog on How to Run a Cell Phone Business without Ripping Off Your ... It is very informative but I don't fully agree with it as I have read other online views on the same. It was good to spend evening going through internet on Tuesday . I'll vis... dental insurance canada…

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]]> By: ConsumerCellular http://www.cell-phone-plans.net/blog/uncategorized/how-to-run-a-cell-phone-business-without-ripping-off-your-customers/comment-page-1/#comment-1363 ConsumerCellular Tue, 20 Apr 2010 16:52:17 +0000 http://www.cell-phone-plans.net/blog/?p=654#comment-1363 matt, thank you for your comment. We are continually looking for ways to better meet our customers' needs and appreciate receiving specific suggestions. Because it is standard for the wireless industry to bill in full-minute increments, there are some challenges to offering billing in sub-minute periods because of the way we interface with other carriers. We will keep your suggestion in mind as we look for additional ways to improve our service. Meanwhile, please don’t hesitate to reach out to one of our customer service representatives at 1-888-345-5509 to review how we can best optimize your plan based on your usage habits. matt, thank you for your comment. We are continually looking for ways to better meet our customers’ needs and appreciate receiving specific suggestions. Because it is standard for the wireless industry to bill in full-minute increments, there are some challenges to offering billing in sub-minute periods because of the way we interface with other carriers. We will keep your suggestion in mind as we look for additional ways to improve our service. Meanwhile, please don’t hesitate to reach out to one of our customer service representatives at 1-888-345-5509 to review how we can best optimize your plan based on your usage habits.

]]> By: matt http://www.cell-phone-plans.net/blog/uncategorized/how-to-run-a-cell-phone-business-without-ripping-off-your-customers/comment-page-1/#comment-1359 matt Sun, 18 Apr 2010 00:12:23 +0000 http://www.cell-phone-plans.net/blog/?p=654#comment-1359 Been with CC for 3 mos. now and the only thing I think they should do for us customers is to add up the airtime used in seconds instead of whole minutes. Every customer could probably care a lot less about alerts than to have their air time added up seconds or heck, even quarter minute blocks would be nice. Reason is that after a months usage goes by, the actual time the line is used for air time is about half of the total. My phone keeps a running log of how many minutes and seconds of on air time was used. Comparing that usage number to CC's method of rounding up to a full minute of usage even if that last minute they count had in actuality just one second of air time leaves a fresh scent of the scam it is. We all know they can track usage to the thousanth of a second so why don't they? B/c they double the minutes used on your bill, scamming the customer and saying it allows them to provide alerts deal, which of course no one really needs if they would bill by the second or at least by the quarter minute. Remember we joined at CC because they don't have all those extra things we don't want, need or will even use. So scrap the alert junk and bill used airtime by the second for real customer happiness. Been with CC for 3 mos. now and the only thing I think they should do for us customers is to add up the airtime used in seconds instead of whole minutes. Every customer could probably care a lot less about alerts than to have their air time added up seconds or heck, even quarter minute blocks would be nice. Reason is that after a months usage goes by, the actual time the line is used for air time is about half of the total. My phone keeps a running log of how many minutes and seconds of on air time was used. Comparing that usage number to CC’s method of rounding up to a full minute of usage even if that last minute they count had in actuality just one second of air time leaves a fresh scent of the scam it is. We all know they can track usage to the thousanth of a second so why don’t they? B/c they double the minutes used on your bill, scamming the customer and saying it allows them to provide alerts deal, which of course no one really needs if they would bill by the second or at least by the quarter minute. Remember we joined at CC because they don’t have all those extra things we don’t want, need or will even use. So scrap the alert junk and bill used airtime by the second for real customer happiness.

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